Refund and return policy

Return and Refund Policy (Desi Dabba Store)

At Desi Dabba Store, we strive to provide our customers with the best possible shopping experience. However, we understand that sometimes issues may arise with your order. Below, you will find our return and refund policy, designed to ensure that any problems are resolved efficiently and fairly.

Return Policy

Our return policy is straightforward and designed to protect both you and us.
Here are the key points to consider:

  • Time Limit: Our return policy lasts for 7 days from the date of your order. Unfortunately, we cannot accept returns or offer exchanges beyond this period.
  • Eligibility for Returns: We accept returns under the following conditions:
  • Incorrect Product: If you receive a product that is different from what you ordered, please notify us by email within 24 hours. This allows us to process your return application promptly.
  • Damaged Product: If your product arrives damaged, you must email us within 24 hours. Please attach photo evidence to facilitate the return process.
  • Condition of Return: To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Contact Information: For any return-related queries, please email us at Desidabbastore@gmail.com. We will provide you with the shipping address for returns once your request is processed.

Refund Policy

Once we receive and inspect your returned item, we will notify you via email. If your return is approved for a refund, here’s what you can expect:
  • Refund Processing: Your refund will be processed promptly, and a credit will be applied to your original method of payment.
  • Refund Timeline: Please allow up to 15 days for the refund to be processed and credited back to your account.
    Additional Information.
  • Communication: We value open communication. If you have any questions or concerns about our return and refund policy, feel free to reach out to us.
  • Customer Satisfaction: Your satisfaction is our priority. We are committed to ensuring that any issues with your order are resolved efficiently and to your satisfaction.
Thank you for choosing Desi Dabba Store. We look forward to serving you better!